Privacy Policy
Big City Equipment respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.
1. Information We Collect
We may collect personal information when you:
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Submit a form on our website
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Request a quote or contact us
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Subscribe to our newsletter
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Interact with our website through analytics tools
Information we may collect includes:
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Name
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Email address
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Phone number
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Business or project details
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Technical data (IP address, browser type, etc.)
2. How We Use Your Information
We use your information to:
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Respond to your inquiries or quote requests
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Send you updates, promotional emails, or newsletters (you may unsubscribe anytime)
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Improve website performance and user experience via analytics tools
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Ensure the security and functionality of our site
3. Marketing & Analytics Tools
We use Google Analytics and the Facebook Pixel to monitor website traffic and engagement. These tools may collect anonymized data about your activity on our site to help us improve content and advertising.
You can opt out of these tracking services via your browser settings or through third-party opt-out platforms.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except:
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When required by law
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To service providers who help us operate our business (e.g., email or CRM platforms) under confidentiality agreements
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure.
6. Your Rights
You may:
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Request access to your personal data
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Ask us to correct or delete your information
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Unsubscribe from marketing communications at any time
To make a request, contact us at parts@bigcityequipment.com.
7. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Information
Big City Equipment
8802 99 St, Clairmont, AB, Canada T8X5A8
Phone: +1 780-518-6095
Email: parts@bigcityequipment.com
